Issue with suggestions

Incident Report for Spotlight Service Status

Resolved

Normal service has now resumed.

Posted Nov 19, 2020 - 13:32 GMT

Investigating

We are currently investigating this issue.

Posted Nov 19, 2020 - 13:07 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2020 - 13:06 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 19, 2020 - 13:05 GMT

Investigating

We're aware there is an issue with the ability for agents and performers to make suggestions, for casting directors to view them and for agents to search/download suggestions. We're working on resolving this issue urgently.

Posted Nov 19, 2020 - 12:48 GMT