Error messages when submitting clients for breakdowns

Incident Report for Spotlight Service Status

Resolved

This incident has been resolved.

Posted Jul 25, 2022 - 12:54 BST

Update

We are continuing to work on a fix for this issue.

Posted Jul 25, 2022 - 12:54 BST

Identified

We had some over-running work being completed on our database. This has now been completed and we hope that this issue has now been resolved.

Posted Jul 25, 2022 - 09:47 BST

Investigating

We are currently investigating an issue affecting agent users this morning when submitting clients for breakdowns.

Posted Jul 25, 2022 - 09:45 BST