Issue with payments for new memberships

Incident Report for Spotlight Service Status

Resolved

This incident has been resolved.

Posted Sep 16, 2019 - 10:42 BST

Investigating

We're aware that some new customers may be seeing an error message when trying to pay for a new membership. We're working to resolve this as soon as possible and would advise customers to try payment again on Monday.

Posted Sep 13, 2019 - 17:39 BST